Tag Archive for: Vantage

Law Firms Impress Clients and Attract Talent with Better AV and Collaboration Tech

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Commercial real estate may be in flux across many industries, but in the legal field, there is an uptick in commitment to expansion. In 2024, 12% more firms reported that they planned to add space compared to the previous year. 

It’s not just about adding more square footage though. Law firms, like nearly every enterprise, are also focused on using space more efficiently. Many are creating flexible offices that can easily be reconfigured for different uses. Now a partner’s office might also double as a collaboration room.

At PPI, we’ve seen both trends evolving in tandem. Some of our Am Law 100 clients are expanding real estate and providing technology experiences that deliver a bold impression to clients and potential team members. Law firms need secure, reliable AV not just to get work done, but also to prove they’re future-ready contenders in an evolving marketplace.

Major clients, especially those in the technology and financial services industries,  expect to see AV systems on par with their own sophisticated workplace collaboration tools. And when it comes to growth and retention, the legal field is not immune to the pressure of competing with big-tech firms for talent. So it’s best to keep team members happy with communications and collaboration technology that is easy to use.

To help achieve these external and internal goals, PPI starts from a user experience angle. We work with clients to establish conferencing standards that are easy to use and consistent, regardless of location, room size or layout. We can also design systems to support firms that are setting “stretch” goals of creating a self-service collaboration culture, which is a big shift in an industry typically defined by white-glove, concierge AV support. 

From full-service to self-service, we can provide options on every level. The AV systems we deploy and support for law firms around the world, using our 24/7 Vantage platform, are built to provide flexibility and efficiency. 

In large-scale boardrooms and conference spaces, we provide meeting equity with AI-driven video meeting tools that ensure everyone is seen and heard. We’re also adding full collaboration suites to partner offices, so focused work happens in one area and team meetings are easily accommodated in another. 

As we continue to work with law firms on office renovation projects, we provide a customized approach to collaboration technology. We conduct technology pilots to validate proposed designs, and work with our clients to ensure they deploy solutions that meet technology goals. 

Whether your law firm is expanding or looking to optimize existing space, contact PPI to explore which conferencing and collaboration systems are the best fit for enhancing efficiency and communication between partners, team members and clients.

How Are You Tracking Your Room Checks?

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PPI’s Vantage Services platform can clarify networked AV data

If meeting reminders are the most consistent notification on any screen in your office, then you probably define presentation and conference room technology as mission-critical. 

Your AV systems need to work right away, the first time. Multiply that requirement by every collaborative space across a global organization, and you are managing serious demand. 

For many PPI clients, the number of daily and weekly room checks required to keep AV systems operational worldwide can be in the thousands. As our service team has evolved to support our growing client base, two truths emerged:

  • The cost of a failed meeting increases exponentially when countless billable hours are on the line
  • AV is starting to look a lot like IT, and room systems should be managed, monitored and measured the same way as a network

It’s true, today’s AV deployments are comprised of components that are all essentially network devices. So it would seem to follow that remote management would be a breeze over the network. But the fact remains that most of the tools for managing AV technologies are either proprietary and only help with manufacturer specific devices, or are too burdensome to deploy quickly or cheaply. 

With so many separate dashboards, room checks can feel like wading through a massive sea of data, making it almost impossible to quickly identify trouble spots and keep track of what’s being fixed, or worse, what’s totally offline.  

To help our clients get a clearer picture of all their networked AV systems, PPI developed our own suite of tools and services called Vantage. It’s manufacturer-agnostic, easy to use and nearly effortless to deploy. 

One of the key features of Vantage is the Room Checks module, which is a powerful data aggregation tool that combines device-level data with cloud API integrations from UC platforms to provide a complete view of everything happening in a room.

The Vantage Room Checks tool provides a clear snapshot of operational status across AV and UC systems enterprise-wide. The interface was designed for collaboration between our dedicated Vantage service team and clients’ in-house AV support professionals. Now everyone has a better view of what’s working, what’s been found and fixed and any other incidents. 

After all, you can’t manage what you don’t measure. So let PPI’s Vantage platform help you keep track of all the details, and we can remove the AV-tech-related stress from those constant meeting reminders.