Unified Communications

What is Unified Communications?
Accessible, integrated communication solutions
Unified communications refers to the merging of traditionally independent means of communication – instant messaging, video conferencing, telephony, email, data collaboration into one common platform, creating a single platform allowing users a single interface and one experience that links all modalities together. Unified communications is an effective way of improving business processes by encouraging innovation, facilitating better employee and client interactions and extending corporate conversations outside of the conference room.
Business Value
Measurable success in any deployment scenario
Unified Communications can provide benefits to an organization of any size. Some of the benefits may include reduced IT operational costs, more effective employee communications and collaboration, faster decision making timelines and new ways to engage and manage customer relationships. When properly integrated throughout an office, Unified Communications Technology inspires positive trends within the workplace and helps to build reputation, satisfaction, and revenue through the positive experiences of acquired clients.
Our Philosophy
Full service, reliable solutions from a technology integrator with experience
Presentation Products, Inc. comes to UC Design & Integration with years of experience as an audiovisual systems integrator specializing in high end technology for the business environment. As a certified reseller for multiple enterprise communication solutions, we are able to design and provide the best, most comprehensive technology architecture for our clients. Our recommendations for platforms to consider and technologies to include are always based on your specific goals and needs as the end user of the system. As a Microsoft Silver Business Partner, we are also able to support Office 365 and Microsoft Lync Deployments.
Our Services
Bring a system from concept to creation with our dedicated team of designers, project managers and technicians
Network Assessment- Start off your next UC initiative right with a proper Network Assessment to determine if your organization is ready to support a successful Lync deployment. Our team works with the project stakeholders to envision how they will use Unified Communications and to set up KPIs (Key Performance Indicators) for a successful deployment.
Lync Room System Pilot Program- Our Pilot Program is a two stage approach. First, Presentation Products will offer a 90 day Piloting Program for customers looking to evaluate the Lync Room System. Our service includes installation and configuration of the Lync Room System and an ongoing engagement to evaluate usage and behavior in your environment. After stage one is complete, we will be able to offer lease or purchase options for Lync Room Systems. Stage two includes user training and adoption services for your entire AV Build.
Office 365 Deployments- Office 365 is powered by the cloud that allows you to access your applications and files from virtually anywhere— on PC, Mac, and tablets. Office 365 delivers online conferencing, simple file sharing, business class email and up to 1TB of online storage. Click here for an overview of Office 365 Plans
Design-Presentation Products is a full service design build firm. Our capabilities cover full system design encompassing all of your communication needs from desktop deployments through to Enterprise Voice and Room System Technology. Our design consultants hold leading audiovisual industry certifications and have decades of experience working with integrated systems
Integration-Integrating UC platforms with conference room and personal office AV solutions can be difficult and requires advanced knowledge of the technology involved. We offer full system installation and intelligent programming so that the end user is encouraged to take control of the system.
Support-All of our systems come with the offering of training and maintenance contracts to ensure high adoption rates and long-term system support