VANTAGE | 24×7 Managing, Monitoring, and Reporting
PPI’s Vantage Services and 24×7 Network Operations Center seeks to detect and resolve issues before they result in a costly failed meeting. Our suite of tools and services reduces downtime, extends the useful life of your equipment, and maximizes the return on your technology investment. Vantage Services include:
- Monitoring & remote management
- Phone & email support with 1 hour response
- Full access to Vantage customer portal
Vantage is an AV management platform that is manufacturer agnostic, easy to use, and
easy to deploy.
By combining device-level data, cloud API integrations with UC platforms, and robust data aggregation tools, Vantage provides a complete view of your AV ecosystem.
This toolset empowers your team to maximize uptime, improve ROI, and ensure AV
MANAGE
• AV network management and
documentation tools
• Administer users and access
• Manage and submit service tickets
• Access system documentation
MONITOR
• Real-time device and rooms status
• Customizable incident notifications
• Enterprise-wide system status
MEASURE
• Customizable, exportable reports
• Uptime metrics
• Usage and issue patterns
VANTAGE+ SERVICES | Includes Core Services
MEETING & EVENT SUPPORT | On-Site Specialists for your Peace of Mind
Don’t risk an unexpected technical issue at your next Townhall, Lecture, or high-profile presentation. PPI technical staff members are available to supplement your technology team. Services include:
- Event planning and setup
- Operation of PPI installed or certified AV systems
- Meeting and live event management and operation
- End-user/client interaction and coordination
- Connection and operation of client provided equipment such as
laptops, videoconferencing devices, streaming/recording devices
STAFFING SERVICES | The Right People in the Right Place
Upgrade your team. Take the headache out of managing your systems. Let trained engineers ensure your AV systems are ready when you need them.
- Flexible extension of your technology team
- Full / Part time on-site experts
- Professionals – hired, trained, and managed by PPI
- Paid time off coverage
- Daily room checks
- Immediate on-site response
- Meeting and event support
- User training